Parents' Guide

Effective: October 11, 2026

What Eggnapped is

It is an adventure game for iPhone, iPad and Android. Each player has a base on an island; they run out to find eggs, escape the guardians that watch over them, carry them back to their nest, and pets hatch that produce coins. Players can also "steal" eggs from another player's base before they hatch: it is part of the game, like capture the flag, and nobody loses pets that have already hatched.

Violence is cartoon-style: characters trip, get stunned for a few seconds or freeze. There is no blood and there are no realistic weapons.

It is played online in rooms of up to 8 players. It also works offline, against the game's own characters.

Purchases

The game is free and can be played in full without paying. Inside it sells:

• Gem packs, the game's special currency (roughly US$0.99 to US$49.99; the exact price is shown by the store).
• A Starter Pack, which can be bought only once.

Gems are used for outfits, dances, the season pass, or to speed up an egg. Some eggs give a random pet; the game shows the odds beforehand.

How the game guards purchases

• Before the payment sheet opens there is a grown-ups gate: the answer to a multiplication (for example, 14 × 7) must be typed in.
• Then Apple or Google asks for its own confirmation (Face ID, fingerprint or password).

The gate stops the youngest children, but an older child can solve it. The real protection is your phone's own controls:

On iPhone and iPad

1. Ask to Buy (recommended): on your iPhone, Settings › Family › your child's name › Ask to Buy. Every purchase is sent to you for approval.
2. Block in-app purchases: on the child's device, Settings › Screen Time › Content & Privacy Restrictions › iTunes & App Store Purchases › In-app Purchases › Don't Allow.
3. On that same screen, choose Always Require the password.

On Android

1. Google Play › your picture › Settings › Purchase verification › require verification for all purchases.
2. With Family Link: Controls › Google Play › Purchase approvals › All content.

If a purchase was made without your permission

Refunds are decided by the store that charged you: for Apple, reportaproblem.apple.com; for Google Play, from your order history. If you need help, write to us.

Chat and friends

• Quick phrases: everyone can send phrases from a fixed list ("Hi!", "Help me!", "Nice steal!"). Nothing can be typed into them.
• Typed chat: only between friends who accepted each other, and only if both said they are 13 or older. When the account is created the game asks for birth month and year, once; without that answer the account is treated as a child's.
• Filter: the server blocks phone numbers, emails, links, social media handles, addresses, questions like "how old are you?" or "where do you live?", sexual content and requests to meet, and masks insults.
• Friends: added by nickname and number (Rapi#4821) or from the room, and the other person has to accept. Friends can see whether your child is online. There are private rooms with a code, to play only with those who have it.
• Report, block and mute: from every message and every player. Blocking cuts messages, invitations and friend requests in both directions.
• Moderation: a person reviews reports and can mute a player, remove typed chat or suspend an account.

How to turn chat off

On the home screen, tap the gear › Chat: OFF. Or inside the game, Settings › Chat › OFF. With chat off nothing is sent or received, not even quick phrases.

Good to know

• Age is entered by the player and is not checked against documents. If your child entered the wrong date, write to us and we will correct it.
• Other players can see the nickname. Help your child pick one that is not their full name.
• No filter is perfect. Talk with your child: never give out personal information, and tell you if someone makes them uncomfortable.
• From the game, the code of a private room can be shared through a messaging app; that opens that app, outside the game.

Play time

The game has no built-in time limit. You can set one in Settings › Screen Time › App Limits (iPhone and iPad) or with Family Link (Android).

Privacy

We keep the minimum and there is no advertising or tracking. The full detail is in the Privacy Policy. As a parent or guardian you can ask us to show, correct or delete the data in your child's account.

Deleting the account

From the game: gear › My account › Delete my account. Or write to us. The steps are in How to delete your account.

Contact and help

For any question, a problem with a purchase, correcting a birth date, reporting something serious, or asking for an account to be deleted, write to the email below. If you tell us the nickname and number (for example, Rapi#4821) we can help you faster.